Owner-side claims recovery — wherever your fleet trades

Recover the demurrage your desk is writing off.

We rebuild owner-side claims from the raw voyage documents — every figure cited to its source line, every time bar tracked in a diary you can see. Built for the tanker fleets and rebill desks the enterprise platforms overlook.

Fixed fee quoted before we start  ·  No software to install  ·  Your files, however they exist

Entry 01 — the leak

Every claims desk has a leak below the waterline.

SoFs retyped into spreadsheets. Evidence scattered across inboxes. Time bars tracked from memory. None of it fails loudly — the money just doesn't arrive.

5–10%of claim value written down when evidence can't be assembled before the deadline.
60–90dcontractual time bars. One missing stamped document and the claim is voided entirely.
$15k+of exposure a single missed operational detail in one SoF can carry on one claim.
Entry 02 — the passage plan

Three legs from document dump to found money.

01

Departure — your files, as they are

15 closed claims in any format: PDFs, scans, .msg threads, spreadsheets. Missing a terminal statement? We chase agents and terminals ourselves.

02

Transit — the voyage, rebuilt

Every port event extracted with its source span. Documents cross-checked against each other — the discrepancies are where recovery hides.

03

Arrival — the readout

Two weeks later: leakage in dollars, near-miss bars audited, and an arbitration-grade evidence archive that is yours to keep.

Entry 03 — the evidence

Every number carries a citation your arbitrator can check.

Not a summary — a reconstruction. Each event links back to the page and line it came from. When the SoF and the terminal statement disagree, that's flagged, because that's usually where the money is.

MT Coral Meridian · V.2607 — discharge, Sikka
SOF · NOR · CP RECAP · PUMPING LOG · TERMINAL STMT
DISCREPANCY ×1
04 MAR 06:20NOR tenderedSOF P.2 L.14
05 MAR 09:40Hoses connectedSOF P.3 L.02
05 MAR 14:10Stoppage — shore side, 3h25mSOF ≠ TERM.STMT
07 MAR 22:05Hoses disconnectedSOF P.4 L.19
RECOVERABLE FOUND+$48,200
TIME BAR 22 SEP — 41 DAYS

Zero missed bars — contractual

A human-owned time-bar diary with named ownership, visible to you. An acceptance criterion, not a promise.

Owner-side only

We never take your counterparty's business. When claims turn into disputes, you have an advocate — not a neutral vendor.

Yours to keep

The evidence archive and every working file are permanently yours. The recovery know-how compounds on your desk — it doesn't walk out with a vendor.

Entry 04 — fair questions

The questions every good ops manager asks.

"Our VMS already has a laytime module."

A module computes what you type into it. We rebuild the voyage from the raw documents and find what was never typed in — the diagnostic exists to prove that on your own files.

"We already use an outsourced claims desk."

Keep them if they're finding money. The diagnostic benchmarks their output — and adds 24-hour drafts instead of a queue, plus an evidence archive you own rather than know-how you rent.

"What happens to our data?"

Your files are never used to train anything — a contractual promise and an architectural constraint. Every document stays in your archive, and you can walk away with all of it.

"What if a time bar is missed?"

Zero missed bars is an acceptance criterion of the engagement, tracked in a named, human-owned diary you can see. We also audit your historical near-misses, so you know your exposure before we start.

Entry 05 — next port of call

Run the diagnostic on fifteen closed files. Judge us on the readout.

A fixed-fee engagement, scoped on a 20-minute call. Found money quantified in dollars, your time-bar exposure audited — and the evidence archive is yours either way.

Book the scoping call