StraitForward

Owner-side demurrage, run as a live service

Every live demurrage claim, ready for your decision.

We assemble the evidence, expose the judgment calls and produce the calculation. Your desk approves, sends and controls settlement.

Discuss your live claims Review a sample evidence pack

Portfolio control

Every claim has an owner, a next action and a deadline.

One operating view keeps the desk focused on blockers and commercial decisions—not document administration.

Illustrative portfolio view
Open claims12
Ready for review3
Missing evidence4
Time bars <30d2
ClaimStatusNext actionNext deadline
MV Northstar BayEvidence gapTerminal statement18 days
MV Harbor DawnReview readyReviewer decision42 days
MV Meridian StarClaim sentCounterparty response76 days

How the live service runs

All live claims. Clear handoffs. Your desk in control.

We prepare the work. You approve every commercial position and external action.

  1. Your desk sends the file; StraitForward scopes the claim and confirms terms, reviewer and time bar.
  2. StraitForward finds missing evidence and deadlines; your desk approves and sends the gap requests.
  3. StraitForward prices the material readings; your reviewer chooses the commercial position.
  4. StraitForward builds the cited calculation and correspondence; your desk approves and sends.
  5. StraitForward keeps revisions, diary and ledger updated; your desk controls negotiation and settlement.

A StraitForward Approach

Evidence, judgment, then the figure.

Synthetic voyage · workflow demonstration
Intake · use the systems you already have
Inbox & messagesForwarded email · approved export Outlook Gmail Sedna Veson Mail WhatsApp Teams / shared inbox Document storesShared-folder route SharePoint OneDrive Google Drive Box Dropbox SFTP Maritime operationsExport · configured connector IMOS · Veson Platform Shipnet ONE AMOS · SpecTec Danaos Maritime Software DA-Desk Q88 by Veson Nautical Voyager Portal ERP & financeExport · configured connector SAP Oracle NetSuite Dynamics 365 / Business Central Excel Market & port evidenceClient-licensed source MarineTraffic Clarksons Research Platts · S&P Global Energy Baltic Exchange Worldscale Port / terminal portals AIS & weather feeds Regional port systemsApproved export Maqta PCS Dubai Trade export PCS1x export digitalPORT@SG record PSA PORTNET export Portbase DAKOSY port call eNOAD workbook ACE manifest export Universal file & feedFile input · configured feed PDF / scans EML / MSG DOCX CSV / XLSX Images / ZIP REST API / webhook Data lake export Customer-supplied URLs

Source routes are agreed per client. Product marks identify source systems, not partnerships.

Port-call event timeline41 events · analyst reviewed
Time (LT)EventSource

Select an event to open its exact source line.

Source viewerDEMO Load Port SOF.pdf · p.3 of 3
Time sheetMV Harbor Dawn · Salalah
DateTimeRemarks
Exact embedded text indexed · 56 lines Extraction confidenceHigh
Review a sample evidence pack →

Contractual and operational reference sources

Reference materials stay tied to the governing claim file.

Forms, clauses, operating guidance and licensed market references are used only where they are relevant to the claim.

Built to keep the forms, clauses, operating guidance and licensed market references behind each claim tied to the working file. Reference marks indicate sources, not affiliations or endorsements.

Before production

What your desk needs to know.

When does the clock start?

Once the agreed inputs are complete and the claim is Ready for Review. The review draft follows by the next working day; SOW pause conditions still apply.

What files do you need?

It depends on the clause and claim. We agree the minimum set, then flag anything missing, unreadable or conflicting.

Who contacts external parties?

Your team does. We draft requests, chasers and claim correspondence for approval.

Do we replace our current systems?

No. We work from agreed inboxes, document stores, exports and data routes.

What if the clause or evidence is ambiguous?

We show each material reading, source, rationale, confidence and financial effect. Your reviewer chooses.

What do we receive?

A gap list, source-linked review draft, calculation, alternative readings, draft correspondence, deadline diary and recovery ledger.